Booking Policy Overview
We believe in transparent communication. This Booking Policy outlines our terms to ensure you feel confident and informed every step of the way. Understanding these guidelines helps us provide you with personalised care and an exceptional experience.
Booking & Deposit Policy
1. Consultations and First Appointments
- All new clients are required to book a consultation before any treatment. Consultations can be booked alone or combined with a treatment.
- First appointments include:
- An initial consultation with the registered nurse
- A doctor’s consultation
- Optional first treatment
- Doctor’s consultations are charged at $25.
- During consultations, your medical history will be reviewed to ensure treatments are suitable and safe.
- A non-refundable deposit is required at the time of booking to secure your appointment.
- If an appointment is cancelled more than 24 hours in advance, your deposit may be transferred to reschedule.
- If an appointment is cancelled within 24 hours, the deposit will not be refunded.
- Clients with an existing treatment script may book treatments individually within 12 months of the original script.
- If a new treatment plan is required, a new doctor’s consultation fee of $25 may apply.
- Full payment for treatments is required at the time of the appointment.
- Prices cannot be disclosed online or via message due to TGA regulations; a consultation is required for assessment and pricing.
- All treatments are subject to clinical assessment and regulatory guidelines.
- Akarii Aesthetics reserves the right to decline or postpone treatment if deemed unsuitable or unsafe.
Your Questions
Find the answers you need about our services.
If you need to cancel or reschedule an appointment, we kindly ask for at least 24 hours’ notice. This allows us to accommodate other clients. If cancellations occur within this time frame, a fee may apply. We appreciate your understanding.
Rescheduling your appointment is straightforward, but please note that if it’s done less than 24 hours before the appointment, a small fee may be applied. We want to ensure that everyone has an opportunity to receive our care.
Refunds are only available within specific circumstances. If you have concerns regarding your experience or treatment, please reach out to us. We’re here to support you and address any issues to your satisfaction.
The duration of treatment varies depending on the type of service. A consultation will help us assess your needs and provide a clearer time frame. Typically expect between 30–90 minutes.
Yes, we do provide detailed aftercare instructions to ensure the best results. It’s important to follow these guidelines and don’t hesitate to reach out with questions post-treatment.
Ready to enhance your natural beauty?
Your journey to a refined and beautiful you starts here. At our nurse-led clinic, we are dedicated to providing personalised care that puts your comfort and natural aesthetics first.
Book a consultation today, and let us guide you through a tailored experience focused on your unique needs.